Supply chain

The Hidden Cost of Approval Chains: Reclaiming a Day Every Week

The Hidden Cost of Approval Chains: Reclaiming a Day Every Week

Nobody designs an approval chain; they accumulate. How to find the ones costing your team a day a week, and what to replace them with.

Owen HartleyOctober 26, 20262 min read

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OperationsAnalysis

Process Before Software: Why Automation Projects Stall

Most stalled automation projects are process problems wearing a technology costume. Fix the workflow first.

Owen HartleyOctober 5, 20261 min read

OperationsAnalysis

Lean for Service Businesses: Lessons From the Factory Floor

Lean thinking was born on factory floors, but service firms waste just as much. Where to look first.

Owen HartleySeptember 8, 20261 min read